Privacy Policy

Last Updated: May 26, 2025

1. Introduction

At Digital Bus Card, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital bus card services, website, and mobile application.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Service.

2. Information We Collect

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

• Contact information (name, email address, phone number)
• Identification information (Emirates ID or passport number)
• Payment information
• Location data (when using the app with location services enabled)
• Usage data (how you interact with our Service)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service
• To process payments and manage your account
• To notify you about changes to our Service
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis to improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues

4. Data Security

The security of your data is important to us. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Disclosure of Data

We may disclose your personal information in the following situations:

• Service Providers: We may share your data with third-party service providers to perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

7. Your Data Protection Rights

You have certain data protection rights, including:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal data
• The right to data portability

8. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Digital Bus Card
Al Danah Tower, Corniche Road
Abu Dhabi, United Arab Emirates
Email: [email protected]
Phone: +971 2 555 1234